Privacy Policy
Effective Date: October 1, 2025
Last Updated: October 1, 2025
GoPetZen ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal and pet-related information when you use our website, participate in surveys, or receive promotional offers or coupons (the "Services").
1. Information We Collect
When you use our Services, we may collect:
- Pet-related data you voluntarily submit, such as your pet's name, age, breed, health history, product preferences, and care habits.
- Survey responses and user behavior information (for example, your selections and usage patterns).
- Device and browser data, including IP address, device type, and visit duration.
- Contact information, such as your name and email address (only when voluntarily provided).
2. How We Use Your Information
We use the data we collect to:
- Provide you with personalized content, insights, or recommendations.
- Deliver promotional offers and coupons.
- Improve our website, tools, and Services.
- Conduct analytics, research, and product development.
- Share anonymized insights with trusted third-party partners (for example, insurance companies, wellness brands, or researchers).
3. Data Sharing and Disclosure
We may share aggregated or anonymized data (which cannot be linked back to you) with third parties for analysis, product development, and partnerships.
We will never sell, rent, or share your personal contact information — such as your name, phone number, or email address — with third parties for marketing purposes.
Additionally:
- You will not be contacted by any third-party brands as a result of participating in our programs or receiving a coupon unless you sign up with those third parties directly.
- We do not allow partners to access or use your personal contact details without your explicit permission.
4. Your Choices
- You can opt out of future communications or request the deletion of your data by contacting us at paws@gopetzen.com.
- You may also decline to answer questions at any time. Your participation is completely voluntary.
5. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and keep your information confidential.
6. Children's Privacy
Our Services are not intended for children under 13, and we do not knowingly collect personal information from children.
7. Updates to This Policy
We may update this Privacy Policy periodically. If we make material changes, we will notify you via email or post a prominent notice on our website.
8. Contact Us
If you have any questions about this Privacy Policy or how your data is used, please contact us at paws@gopetzen.com. You are agreeing to receive mailings & SMS texts. Data rates may apply. We usually aim to respond within 24-48 hours.
Contact: paws@gopetzen.com